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Proud to be Trustmark registered

Trustmark is a government endorsed quality assurance scheme that ensures registered businesses commit to and maintain the required standards of technical competence, trading practices and customer service.

Trust Mark Logo

Evolve is proud to be Trustmark registered (no. 10426), providing our customers with a mark of quality and reliability that they can trust, plus additional assurance that any work carried out by us will be done to the highest possible Trustmark standards.

Our Trustmark licenced trades include:

  • Cavity wall insulation (IAA)
  • Internal wall insulation (IAA)
  • External wall insulation (IAA)
  • Loft insulation (IAA)
  • Flat roof insulation (IAA)
  • Room in roof insulation (IAA)
  • Floor insulation (IAA)
  • Heating & hot water controls (IAA)

Full details of our Trustmark registration and licenced trades can be viewed on the Trustmark website.

Our MCS certification is approved by Napit and our technologies are listed below

  • Air source heat pump (MCS)
  • Battery storage (MCS)
  • Solar photovoltaics (MCS)

You can find our MCS certification details on the MCS website (certificate number NAP-68425)

Our company information

Registered address: Evolve Home Energy Solutions, Wyastone Business Park, Wyastone Leys, Monmouth, Monmouthshire, NP25 3SR.

Company HQ address: Penrhyn House, The Pavilions, Llantarnum Business park, Cwmbran, NP44 3FD.

Trustmark registration number: 10426

Company registration number: 09443112

Company VAT number: 223930622

Alternative dispute resolution (ADR): Renewable Energy Consumer Code (RECC)

Useful downloads

Trustmark Customer Charter (download PDF)

RECC Dispute Resolution Process (download PDF)

Employers Liability Insurance (download PDF)

Professional Indemnity Insurance (download PDF)

Public Liability Insurance (download PDF)

Our complaints process

If you are not completely satisfied with the service you receive from us we’d like to hear about it so we can aim to put it right. Please visit our customer feedback page below to give us your remarks:

Contact us about Trustmark

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If you have a question about our Trustmark registration, please use the form below to get in touch.

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